ETUI Presentation: Reassessing Social Dialogue Under Algorithmic Management in Tourism and Hospitality
Learn about our partners’ participation in the ETUI Future of Work conference on how digitalisation is reshaping work organisation.


FUTOURWORK is a Horizon Europe-funded research project dedicated to improving the representation of workers and creating more effective dialogue among employers, unions and governments. The project stands for healthy workplaces and workers’ wellbeing.

Many of the EU’s 13 million tourism and hospitality employees are from marginalised groups, at increased risk of exploitation and job insecurity. Meanwhile, digital transformation – namely the rise of platform work – is having detrimental impacts on workers, deepening existing vulnerabilities and challenges like gender inequality across the sector.
FUTOURWORK is here to investigate these issues, working towards empowering solutions and accessible tools that benefit businesses and workers alike.
Led by the University of Westminster, a diverse team of academics and advocates from nine organisations across six countries form the FUTOURWORK consortium.
With expertise spanning gender equality, labour rights, digitalisation, worker wellbeing and more, our team brings a multidisciplinary and intersectional approach to tackling the sector’s challenges.
Get to know the team of experts bringing the project’s vision to life and the associate organisations supporting our work.

Learn about our partners’ participation in the ETUI Future of Work conference on how digitalisation is reshaping work organisation.
This January Babeş-Bolyai University hosted the official kick-off meeting for FUTOURWORK, a Horizon Europe-funded research project dedicated to creating a fairer, more inclusive tourism and hospitality sector, in Cluj-Napoca, Romania.
This January Babeş-Bolyai University hosted the official kick-off meeting for FUTOURWORK, a Horizon Europe-funded research project dedicated to creating a fairer, more inclusive tourism and hospitality sector, in Cluj-Napoca, Romania.
Fiona Bakas from IGOT attended ATMC 2025 on behalf of FUTOURWORK to present on ‘A Gender Lens to Platformisation in Tourism and Hospitality.
Read about the European Commission’s new Pact for European Social Dialogue, plus its relevance to FUTOURWORK’s mission within tourism and hospitality.
Read about FUTOURWORK’s nine interconnecting work packages, each dedicated to investigating specific challenges in today’s transforming tourism and hospitality industry.