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Our new policy brief examines how digitalisation is reshaping tourism and hospitality work, and why stronger social dialogue and legal frameworks are needed.


FUTOURWORK is a Horizon Europe-funded research project dedicated to improving the representation of workers and creating more effective dialogue among employers, unions and governments. The project stands for healthy workplaces and workers’ wellbeing.

Many of the EU’s 13 million tourism and hospitality employees are from marginalised groups, at increased risk of exploitation and job insecurity. Meanwhile, digital transformation – namely the rise of platform work – is having detrimental impacts on workers, deepening existing vulnerabilities and challenges like gender inequality across the sector.
FUTOURWORK is here to investigate these issues, working towards empowering solutions and accessible tools that benefit businesses and workers alike.
Led by the University of Westminster, a diverse team of academics and advocates from nine organisations across six countries form the FUTOURWORK consortium.
With expertise spanning gender equality, labour rights, digitalisation, worker wellbeing and more, our team brings a multidisciplinary and intersectional approach to tackling the sector’s challenges.
Get to know the team of experts bringing the project’s vision to life and the associate organisations supporting our work.

Our new policy brief examines how digitalisation is reshaping tourism and hospitality work, and why stronger social dialogue and legal frameworks are needed.
Our new policy brief examines how digitalisation is reshaping tourism and hospitality work, and why stronger social dialogue and legal frameworks are needed.
Project partners from the University of Westminster and Lusófona University recently participated in the IV International Congress on Healthy Learning and Working Environments.
Read about our first webinar on platform work, workers’ rights and the EU Platform Work Directive, co-hosted with our sister Horizon Europe projects.
FUTOURWORK invites organisations to submit offers for survey data collection services, as part of our EU-funded research project.
Join our webinar co-hosted with fellow Horizon Europe projects exploring how increasing platform work is transforming workers’ rights and social dialogue in different sectors across Europe.